1). Return to the eight principles of nonverbal communication. Pick two principles, and provide new examples of how they operate in a group or team.
I must say that this chapter, “Verbal and Nonverbal Communication,” is one of my favorite chapters thus far. From the eight principles of nonverbal communication, the two principles I picked are “It is more likely to be believed than verbal communication” and “Cultural norms and expectations guide the group.”
1.In my opinion, it is only natural for people to pay attention on what we do than what we say; thus our actions speaks more for us that our talk. For instance, if I invite you to my house for a dinner and I cook my favorite dish, I ask you how it is after you take your first bite and you say “man it is really good!” and I see in your facial display an unpleasant look, I am more likely to believe your facial communication than your word.
2.Having been exposed to many different cultures, I relate to the principal that “Cultural norms and expectations guide the group.” In the culture that I grow up in, when a group or member of group engaged in conversation with his or her superiors, he or she shows respect by not looking straight on the eye. Whereas, in western culture it could be interpreted as guilt or not having confidence.
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Nathan,
ReplyDeleteGood perspectives and examples in your post. I liked the example that you used about someone saying they like our food but their facial expressions suggest otherwise. This exact thing happened to me with one of my friends. He made breakfast one morning – eggs. And he put all kinds of different ingredients in it. When I tried it, it was WAY too strong and just…not good!! But instead I told him basically exactly what you said a friend would say in your example: “Dude, this is awesome!” I guess I’m a pretty good actor because he made the same dish again a few weeks later haha. Anyway good post, keep it up!